FAQ

Are all pieces antique or vintage?

Archive Mercantile specializes in antique, vintage, and storied objects. If a piece is newer, altered, reproduced, or of uncertain age, that information will be stated in its description whenever known.

How do you determine age and authenticity?

Age, maker, origin, and authenticity are evaluated using available evidence such as materials, construction, markings, labels, documented history, and comparison with reliable references. When a conclusion cannot be supported confidently, the uncertainty is stated plainly.

What does normal age-related wear mean?

Normal age-related wear may include patina, surface marks, fading, discoloration, minor scratches, small chips, oxidation, or other evidence of previous use. Significant damage, repairs, missing components, or functional concerns will be noted separately whenever identified.

Can I request additional photographs or measurements?

Yes. Please contact us before purchasing if you need another measurement, a close-up photograph, or clarification about condition. We are happy to provide additional information when possible.

Do you ship furniture?

Most furniture and oversized objects are offered for local pickup unless the individual listing specifically states that shipping is available. Always review the fulfillment information on the product page before purchasing.

Where is local pickup?

Local pickup is available by appointment in Powhatan, Virginia. For privacy and security, the exact pickup location and instructions are provided only after an eligible order has been placed and the pickup time has been confirmed.

Can you hold an item?

Items generally remain available until payment is completed. We cannot guarantee unpaid holds, but you may contact us before purchasing if you have a specific question or pickup concern.

Can I combine multiple orders?

Contact us as soon as possible if you would like to combine eligible orders. We will try to accommodate the request when fulfillment has not begun, but combined shipping cannot be guaranteed. Any shipping adjustment will depend on the size, weight, destination, and safe packing requirements of the objects.

What happens if an object arrives damaged?

Contact us immediately with your order number and clear photographs of the object, exterior packaging, interior packing materials, and shipping label. Keep the item and all packaging until instructions are provided. Please do not discard, repair, or alter anything while the issue is being reviewed.

Do you buy, accept transferred objects, or offer consignment?

Archive Mercantile may consider direct purchases, consignments, or no-cost transfers depending on the object and current needs. Submission does not guarantee acceptance, purchase, consignment, valuation, or a response within a particular timeframe. Please use the Sell or Consign page to submit an object for consideration.

Are transferred or donated objects tax-deductible?

No. Archive Mercantile is a for-profit business and cannot provide charitable tax-deduction receipts.

Do you provide appraisals?

No. Archive Mercantile does not provide formal appraisals. Any research, discussion, or purchase offer is for our internal evaluation and should not be treated as an appraisal of market, insurance, estate, or tax value.